Privacy policy
Last updated: february 03, 2026
ORBIS CORPORATION (PTY) LTD, trading under the brand name NORVIA, operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a secure and reliable shopping experience (the “Services”).
ORBIS CORPORATION (PTY) LTD is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
This Privacy Policy is drafted in accordance with the Protection of Personal Information Act, 2013 (POPIA) of the Republic of South Africa.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
NORVIA is a brand and trading name owned and operated by ORBIS CORPORATION (PTY) LTD. All services, transactions, sales, and data processing carried out under the NORVIA brand are legally provided by ORBIS CORPORATION (PTY) LTD.
Services Provided
ORBIS CORPORATION (PTY) LTD specializes in:
General Electronics & Gadgets
Small household electronic devices
Personal electronic gadgets and accessories
Charging devices, cables, adapters, and power banks
Smart lifestyle electronic accessories
Electronic tools and accessories for everyday use
Gadgets and accessories for personal and home convenience
Consumer Electronics
Non-medical electronic devices
Lifestyle and utility electronics
Electronic accessories designed for convenience and daily activities
Home & Kitchen
Small household appliances for everyday use
Kitchen gadgets and accessoriesHome utility devices and electronic tools
Services
Online retail and order fulfillment
Customer support and after-sales assistance
All products sold are general consumer electronics, gadgets, accessories, and home & kitchen items intended strictly for personal, lifestyle, household, and everyday utility purposes only.
Customers are advised to follow manufacturer instructions and safety guidelines.
All products are supplied in accordance with applicable South African consumer protection and electronic safety laws.
Personal Information We Collect or Process
When we refer to “personal information”, we mean information that identifies or can reasonably be linked to an identifiable person, as defined under POPIA.
Depending on how you interact with the Services, we may collect the following categories of personal information:
Contact details: full name, residential or delivery address, billing address, phone number, and email address
Financial information: payment method details, transaction confirmations and references (payment processing is handled securely by third-party gateways; we do not store card details)
Account information: username, password, preferences, and account settings
Transaction information: products viewed, added to cart, purchased, returned, exchanged, or cancelled
Communications: information you provide when contacting customer support or communicating with us
Device and technical data: IP address, browser type, device information, and identifiers
Usage data: how you interact with our website, including pages visited and time spent
Personal Information Sources
We may collect personal information from:
Directly from you, when you place an order, create an account, contact us, or use the Services
Automatically, through cookies and similar technologies when you access the Services
Service providers, such as Shopify, payment processors (including Paystack), logistics partners, and IT providers
Third-party partners, where permitted by law
How We Use Your Personal Information
We use personal information for the following lawful purposes:
Providing and Improving Services
To process payments and orders
To deliver products or services
To manage accounts and customer relationships
To handle returns, exchanges, and refunds
To personalise your shopping experience
Marketing and Communications
To send service-related notifications
To send promotional messages where you have consented or where permitted by law
Security and Fraud Prevention
To secure transactions
To detect and prevent fraud or unauthorised access
To protect our website, customers, and business
Legal and Compliance Purposes
To comply with applicable South African laws and regulations
To respond to lawful requests from authorities
To enforce our policies and contractual obligations
How We Disclose Personal Information
We may disclose personal information:
To Shopify, Paystack, and other service providers who assist us in operating our business
To logistics and fulfillment partners for delivery purposes
To legal or regulatory authorities where required by law
In connection with a business transaction such as a merger, sale, or restructuring
All third parties are required to protect personal information in accordance with applicable data protection laws.
Relationship with Shopify
Our store is hosted on Shopify, which processes personal information to provide and improve the Services. Information submitted through the Services may be transferred to and processed by Shopify and its partners in jurisdictions outside South Africa.
For more information, please review the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing personal information.
Children’s Information
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 18. If such information has been provided, please contact us so that it can be deleted.
Security and Retention
We implement reasonable technical and organisational safeguards to protect your personal information. However, no system is completely secure.
We retain personal information only for as long as necessary to:
Fulfil the purposes described in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce agreements
Your Rights Under POPIA
You have the right to:
Request access to your personal information
Request correction or deletion of inaccurate data
Object to processing in certain circumstances
Withdraw consent where applicable
Requests may be sent to the contact details below.
International Transfers
Your personal information may be stored or processed outside South Africa. Where this occurs, we ensure that adequate data protection safeguards are in place, as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:
Company: ORBIS CORPORATION (PTY) LTD
Registration Number: 2026/041250/07
Address: 2 MUSHROOM RD PLOOYSVILLE AH
MIDRAND
1686
Email: info@norvia.co.za
