Refund policy

Last updated: february 03, 2026

Refund & Cancellation Policy

Returns

Customers may request a return within 5 days of receiving their order if:

The product is unused

The product is in its original packaging

The product is in resalable condition

Non-Returnable Items

For safety and quality reasons, the following items cannot be returned unless defective:

Used electronic devices

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery with proof (photos or video).

Refunds

Once a return is approved and inspected:

Refunds will be processed to the original payment method

Processing time: 5–7 business days

Shipping fees are non-refundable unless the return is due to our error

Cancellations

Orders may be cancelled before shipment

Once an order has been shipped, it cannot be cancelled and must follow the return process