Privacy Policy
This policy explains how ORBIS CORPORATION (PTY) LTD ("we", "us") collects, uses and protects your personal information when you visit this website or purchase the Geometric Solids Activity Kit. It is written to reflect our obligations under South Africa's Protection of Personal Information Act (POPIA).
1. Information we collect
- Name and surname provided at checkout or through our contact form.
- Email address used to deliver your digital product and to respond to support requests.
- Contact number, where you choose to provide it.
- Order information such as order number, product purchased, date and amount.
- Limited technical information such as browser type, device type and pages visited, collected through cookies or analytics tools.
We do not collect or store your full card details. Payment information is captured and processed directly by our payment provider.
2. Why we collect your information
- To process your order and confirm payment.
- To deliver the digital product and access instructions.
- To provide customer support and handle refund requests.
- To keep records required for accounting and legal compliance.
- To improve the website and the resources we offer.
3. Payment processing
Payments are processed by a third-party payment provider through a secure checkout. That provider handles your card or payment details under its own security standards and privacy terms. We receive only the transaction confirmation and the order details needed to fulfil your purchase.
4. Order fulfilment and customer support
We use your email address to send your access instructions and to reply to any questions you send us. Support correspondence is retained so that we can assist you with access or refund queries.
5. Marketing communications
We will only send marketing emails where you have consented or where the law otherwise permits it. Every marketing email includes an unsubscribe option, and you may ask us at any time to stop sending them by writing to edilsonantonio200416@gmail.com.
6. Cookies and analytics
This website may use cookies and analytics tools to understand how visitors use the page so that we can improve it. You can block or delete cookies through your browser settings, although some parts of the site may then not work as intended.
7. Third-party service providers
We share personal information only with service providers that help us operate the business, such as our payment provider, email or digital delivery service and website hosting provider. These providers may only process the information for the purpose we have appointed them for.
8. Data security
We apply reasonable technical and organisational measures to protect personal information against loss, unauthorised access and misuse. No online system can be guaranteed to be completely secure, but we review our safeguards on an ongoing basis.
9. Data retention
We keep order and transaction records for as long as required for accounting, tax and legal purposes. Support correspondence and marketing records are kept only for as long as they remain necessary for the purpose for which they were collected.
10. Your privacy rights
- Request access to the personal information we hold about you.
- Request correction of information that is inaccurate or out of date.
- Request deletion of information where we are not legally required to keep it.
- Object to the processing of your information in certain circumstances.
- Withdraw consent to marketing communications at any time.
- Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, email edilsonantonio200416@gmail.com with your request and enough information for us to identify your records.
11. Contact us about privacy
ORBIS CORPORATION (PTY) LTD, 2 Mushroom Rd, PlooysVille, Midrand, Gauteng, 1686, South Africa. Email: edilsonantonio200416@gmail.com. Website: norvia.co.za.